General Terms and Conditions

General Terms and Conditions Discore

Discore (hereinafter: Discore) is registered with the Chamber of Commerce under number 98393588.

Article 1 – Definitions

1. In these general terms and conditions, the following terms are used in the following meanings, unless expressly stated otherwise:

2. Offer: Any written offer to the Customer for the delivery of Products by Seller to which these terms and conditions are inextricably linked.

3. Company: The natural or legal person acting in the exercise of a profession or business.

4. Consumer: The natural person not acting in the exercise of a profession or business.

5. Customer: The Company or the Consumer entering into an Agreement (at a distance) with Seller.

6. Agreement: The purchase agreement (at a distance) for the sale and delivery of Products purchased by the Customer from Discore.

7. Products: The Products offered by Discore are sportswear and related accessories.

8. Seller: The provider of Products to the Customer, hereinafter: Discore.

Article 2 – Applicability

1. These general terms and conditions apply to every Offer from Discore and every Agreement between Discore and a Customer and to every Product offered by Discore.

2. Before an Agreement (at a distance) is concluded, the Customer will be provided with these general terms and conditions. If this is not reasonably possible, Discore will indicate to the Customer how the Customer can view the general terms and conditions, which are in any case published on Discore's website, so that the Customer can easily store these general terms and conditions on a durable data carrier.

3. In exceptional situations, deviations from these general terms and conditions may occur if this has been explicitly agreed upon in writing with Discore.

4. These general terms and conditions also apply to additional, amended, and subsequent agreements with the Customer. Any general and/or purchase conditions of the Customer are expressly rejected.

5. If one or more provisions of these general terms and conditions are partially or wholly null and void or are annulled, the remaining provisions of these general terms and conditions shall remain in force, and the null and void/annulled provision(s) shall be replaced by a provision with the same purport as the original provision.

6. Ambiguities regarding the content, interpretation, or situations not regulated in these general terms and conditions must be assessed and explained in the spirit of these general terms and conditions.

7. If these general terms and conditions refer to she/her, this should also be understood as a reference to he/him/his, if and insofar as applicable.

Article 3 – The Offer

1. All offers made by Discore are without obligation, unless explicitly stated otherwise in writing. If the Offer is limited or valid under specific conditions, this will be expressly stated in the offer. An Offer is only considered to exist if it has been recorded in writing.

2. The Offer made by Discore is without obligation. Discore is only bound by the Offer if its acceptance is confirmed in writing by the Customer within 30 days, or by the Customer having already paid the amount due. Nevertheless, Discore has the right to refuse an Agreement with a potential Customer for a valid reason for Discore.

3. The Offer contains an accurate description of the offered Product with corresponding prices. The description is sufficiently detailed to enable the Customer to make a proper assessment of the Offer. Obvious mistakes or errors in the Offer cannot bind Discore. Any images and specific data in the Offer are only an indication and cannot be grounds for any compensation or dissolution of the Agreement (at a distance). Discore cannot guarantee that the colors in the image exactly match the actual colors of the Product.

4. Delivery times and terms stated in Discore's Offer are indicative and do not entitle the Customer to dissolution or compensation if exceeded, unless expressly agreed otherwise.

5. A composite price quotation does not oblige Discore to deliver a part of the goods included in the offer against a part of the quoted price.

6. If and insofar as there is an offer, this does not automatically apply to backorders. Offers are only valid while stocks last, and on a first-come, first-served basis.

Article 4 – Formation of the Agreement

1. The Agreement is concluded at the moment the Customer has accepted an Offer from Discore by paying for the relevant Product.

2. An Offer can be made by Discore via the website.

3. If the Customer has accepted the Offer by entering into an Agreement with Discore, Discore will confirm the Agreement with the Customer in writing, or at least by e-mail.

4. If the acceptance deviates (on minor points) from the Offer, Discore is not bound by it.

5. Discore is not bound by an Offer if the Customer could reasonably have expected or should have understood or ought to have understood that the Offer contains an obvious mistake or error. The Customer cannot derive any rights from this mistake or error.

6. The right of withdrawal is excluded for Customers being a Company. Customers being a Consumer have the right to exercise their right of withdrawal within the statutory period. If withdrawal is applicable, the Customer will handle the Product and packaging with care. They will only unpack or use the Product to the extent necessary to determine the nature, characteristics, and functioning of the Product. The direct costs for returning the Product are for the account of Discore.

7. Products that cannot be returned due to (hygiene reasons, customization, etc.) are excluded from the right of withdrawal. This is explicitly stated in the Offer.

Article 5 – Execution of the Agreement

1. Discore will execute the Agreement to the best of its knowledge and ability.

2. If and insofar as a proper execution of the Agreement requires it, Discore has the right to have certain work performed by third parties at its own discretion.

3. The Customer ensures that all data, which Discore indicates are necessary or which the Customer should reasonably understand to be necessary for the execution of the Agreement, are provided to Discore in a timely manner. If the data required for the execution of the Agreement has not been provided to Discore in time, Discore has the right to suspend the execution of the Agreement.

4. In the execution of the Agreement, Discore is not obliged or held to follow the instructions of the Customer if this changes the content or scope of the Agreement. If the instructions result in additional work for Discore, the Customer is obliged to reimburse the additional or supplementary costs accordingly.

5. Discore may demand security from the Customer, or full advance payment, before proceeding with the execution of the Agreement.

6. Discore is not liable for damage, of whatever nature, caused by Discore relying on incorrect and/or incomplete data provided by the Customer, unless this inaccuracy or incompleteness was known to Discore. This also includes the processing of the Agreement through automated decision-making.

7. The Customer indemnifies Discore against any claims from third parties who suffer damage in connection with the execution of the Agreement and which are attributable to the Customer.

Article 6 – Delivery

1. If the commencement, progress, or (completion) of the Agreement is delayed because, for example, the Customer has not provided all requested information, or has not done so on time, has not cooperated sufficiently, the (down)payment has not been received by Discore in time, or any delay occurs due to other circumstances beyond Discore's control, Discore is entitled to a reasonable extension of the (completion) period. All agreed (completion) periods are never strict deadlines. The Customer must give Discore written notice of default and grant it a reasonable period to still be able to (complete) delivery. Due to the delay, the Customer is not entitled to any compensation.

2. The Customer is obliged to take delivery of the goods at the moment they are made available to him/her according to the Agreement, even if they are offered earlier or later than agreed.

3. If the Customer refuses to take delivery or is negligent in providing information or instructions necessary for delivery, Discore is entitled to store the goods at the expense and risk of the Customer.

4. If the Products are delivered by Discore or an external carrier, Discore is entitled, unless otherwise agreed in writing, to charge any delivery costs. These will then be invoiced separately unless expressly agreed otherwise.

5. If Discore requires data from the Customer in the context of the execution of the Agreement, the delivery period only commences after the Customer has made all data necessary for the execution available to Discore.

6. If Discore has specified a delivery period, this is indicative. Longer delivery times apply for deliveries outside the Netherlands.

7. Discore is entitled to deliver the goods in parts, unless this has been deviated from by Agreement or the partial delivery has no independent value. Discore is entitled to invoice the delivered goods separately.

8. Deliveries are only made if all invoices have been paid unless expressly agreed otherwise. Discore reserves the right to refuse delivery if there is a well-founded fear of non-payment.

Article 7 – Continuous Contracts

1. The Customer can terminate an indefinite term Agreement for the regular delivery of Products, only with due observance of a notice period of 90 days and the agreed termination rules.

2. The termination of the aforementioned Agreement can be terminated by the Customer in the same manner as it was entered into by the Customer.

3. A fixed-term Agreement for the regular delivery of Products ends automatically after the last delivery.

4. If an Agreement lasts longer than one year, the Agreement may be terminated by the Customer at any time after one year with due observance of a notice period of at most 180 days, unless this termination is not reasonably and equitably justifiable before the end of the agreed term.

Article 8 – Packaging and transport

1. Discore undertakes towards the Customer to properly package and secure the goods to be delivered in such a way that they reach their destination in good condition under normal use.

2. Unless otherwise agreed in writing, all deliveries are inclusive of sales tax (VAT), inclusive of packaging and packaging material.

3. The acceptance of goods without reservation or comments on the consignment note or receipt serves as proof that the packaging was in good condition at the time of delivery.

4. Every Customer being a Company is deemed to be in possession of any required import and/or payment permits. The absence or withdrawal of these permits does not release the Customer from the obligation to take delivery of the goods in the agreed manner. If the goods are sold by Discore uncleared, an orderer cannot derive the right to cancel the order from this.

5. The risk of war and civil unrest is always borne by the Customer being a Company.

6. If a Customer being a Company agrees that the ordered goods will be delivered via direct supply from abroad, the risk of (incorrect, untimely, and/or no) delivery is entirely for the account of the Customer.

Article 9 – Import and Export Restrictions

1. The Customer understands that the Products may be subject to the import and export controls of the country in which the delivery address is located. The Customer must comply with all applicable laws and regulations regarding import and export control.

2. Any restrictions or requirements may vary depending on the time and Products.

3. The Customer indemnifies Discore upon Discore's first request for any damage and/or loss that Discore suffers (including all costs, taxes, fines, expenses, and levies) that Discore suffers as a result of the Customer's failure to comply with the laws and regulations concerning import and export control.

Article 10 – Packaging Materials

1. The Customer is obliged to return leased packaging materials within 14 days, empty and undamaged. If the Customer fails to comply with its obligations regarding packaging materials, all resulting costs shall be borne by the Customer. Such costs include costs arising from late returns and costs of replacement, repair, or cleaning.

2. Co-delivery of packaging takes place in accordance with the terms of the Offer. Separately charged packaging does not need to be taken back by Discore and will not be credited.

Article 11 – Inspection, complaints

1. Delivery to Customers acting in the exercise of a profession or business (Companies) takes place, unless expressly agreed otherwise in writing, on an Ex Works basis (Discore's warehouse). From that moment on, the Products are deemed to have been delivered.

2. The Customer who is a Consumer is obliged to inspect the delivered Products immediately upon receipt, but no later than within fourteen (14) days after delivery. The Consumer may only unpack or use the Products to the extent necessary to determine the nature, characteristics, and functioning of the Products.

3. The Customer must inform himself about and act in accordance with the use and maintenance instructions of the Products. Discore is not liable for damage resulting from improper or inexpert use of the Products by the Customer.

4. Visible defects or shortcomings must be reported in writing to Discore by the Customer within fourteen (14) days after delivery. Non-visible defects must be reported in writing within fourteen (14) days after their discovery, but no later than within six (6) months after delivery. If damage to the Products is the result of careless actions by the Customer, the Customer is liable for the resulting depreciation.

5. If a complaint is submitted in time, the Customer remains bound by its payment obligations. Returns are only accepted after prior written permission from Discore and must be made in the manner indicated by Discore.

6. If the Customer who is a Consumer makes use of the statutory right of withdrawal, the Consumer must return the Products, including all accessories, as far as reasonably possible in their original condition and packaging and in accordance with Discore's return instructions. The direct costs of return shipping are for the account of the Consumer, unless Discore has expressly agreed otherwise in writing.

7. Discore is entitled to inspect the returned Products before proceeding with a refund.

8. Any refunds to the Consumer will be made as soon as possible, but no later than within fourteen (14) days after receipt of the returned Products or after the Consumer has demonstrated that the Products have been returned, whichever comes first. Refunds will be made using the same payment method used by the Consumer, unless expressly agreed otherwise.

9. The Customer who is a Company is not entitled to suspend its payment obligations or set off outstanding invoices in connection with a complaint.

10. In case of incomplete delivery and/or missing Products attributable to Discore, Discore will, at the Customer's choice, deliver the missing Products or dissolve the remaining part of the Agreement. Damage as a result of partial or deviating delivery does not give rise to any liability on the part of Discore.

Article 12 – Prices

1. During the validity period of the Offer, the prices of the offered Products will not be increased, except in the event of changes in VAT rates.

2. The prices stated in the Offer are inclusive of VAT, unless explicitly stated otherwise.

3. The prices mentioned in the Offer are based on the cost factors applicable at the time of concluding the Agreement, such as: import and export duties, freight and unloading costs, insurance, and any levies and taxes.

4. If there are Products or raw materials subject to price fluctuations in the financial market and over which Discore has no influence, Discore may offer these Products at variable prices. The Offer will state that the prices are indicative and may fluctuate.

Article 13 – Payment and Collection Policy

1. Payment should preferably be made in advance in the currency invoiced via the indicated method.

2. The Client cannot derive any rights or expectations from a pre-issued budget, unless the parties have explicitly agreed otherwise.

3. The Client must make a one-time payment to the account number and details of Discore communicated to them. Parties can only agree on a different payment term after explicit written permission from Discore.

4. If a periodic payment obligation has been agreed upon with the Client, Discore is entitled to adjust the applicable prices and rates in writing, observing a notice period of 3 months.

5. In the event of liquidation, bankruptcy, attachment, or suspension of payment of the Client, Discore's claims against the Client are immediately due and payable.

6. Discore has the right to have payments made by the Client primarily applied to costs, then to accrued interest, and finally to the principal sum and ongoing interest. Discore may, without thereby being in default, refuse a payment offer if the Client designates a different order of allocation. Discore may refuse full repayment of the principal sum if the accrued and ongoing interest as well as the costs are not also paid.

7. If the Client fails to meet their payment obligation and has not fulfilled their obligation within the stipulated payment term of 14 days, the Client, being a Business, is in default. The Client, being a Consumer, will first receive a written demand with a term of 14 days after the date of the demand to still fulfill the payment obligation, along with a statement of the extrajudicial costs if the Consumer does not meet their obligations within that term, before they fall into default.

8. From the date the Client is in default, Discore will, without further notice of default, claim the statutory (commercial) interest from the first day of default until full satisfaction and compensation for the extrajudicial costs in accordance with Article 6:96 of the Dutch Civil Code, calculated according to the graduated scale from the Decree on compensation for extrajudicial collection costs of 1 July 2012.

9. If Discore has incurred more or higher costs that are reasonably necessary, these costs are eligible for compensation. The judicial and execution costs incurred are also for the account of the Client.

Article 14 – Retention of Title

1. All goods delivered by Discore remain the property of Discore until the Client has fulfilled all subsequent obligations arising from all Agreements concluded with Discore.

2. The Client is not authorized to pledge or encumber in any other way the goods subject to retention of title if ownership has not yet been fully transferred.

3. If third parties levy an attachment on the goods delivered under retention of title or wish to establish or assert rights thereto, the Client is obliged to inform Discore thereof as soon as can reasonably be expected.

4. In the event that Discore wishes to exercise its ownership rights referred to in this article, the Client hereby grants unconditional and irrevocable permission and authorization to Discore or third parties designated by Discore to enter all places where Discore's properties are located and to take back those goods.

5. Discore has the right to retain the Product(s) purchased by the Client if the Client has not (fully) met their payment obligations, despite an obligation for transfer or delivery by Discore. After the Client has fulfilled their obligations, Discore will endeavor to deliver the purchased Products to the Client as soon as possible, but no later than within 20 working days.

6. Costs and other (consequential) damage as a result of retaining the purchased Products are for the account and risk of the Client and will be reimbursed to Discore by the Client upon first request.

Article 15 – Warranty

1. Discore guarantees that the Products comply with the Agreement, the specifications stated in the offer, usability and/or soundness, and the legal rules/regulations at the time the Agreement was concluded. This also applies if the goods to be delivered are intended for use abroad and the Client has expressly informed Discore of this use in writing at the time of entering into the Agreement.

2. There is no warranty if:

a. wear and tear occurs that can be considered normal;

b. changes have been made to the Product, including repairs not carried out with Discore's permission.

c. the proof of purchase cannot be presented, has been altered, or rendered illegible;

d. defects have arisen as a result of improper use;

e. damage has occurred due to intent, gross negligence, or negligent maintenance.

Article 16 – Product Usage Instructions

1. Clients of Products must follow Discore's prescriptions and instructions.

2. Clients must store clothing carefully. If applicable, the clothing should be stored in the packaging provided.

3. Always follow the washing instructions:

a. always wash items inside out.

b. wash items no warmer than 30°C.

c. never iron a print and always iron items inside out.

d. never put printed items in a tumble dryer;

e. do not use liquid detergent, fabric softener, bleach, or stain remover;

f. do not wring out items.

4. The Client and third parties must refrain from self-modifying and/or repairing Products.

5. A Client may, due to higher acidity (naturally or due to alcohol or medication use) of their skin, cause discoloration of Products sooner. Discore is in no way liable for this.

Article 17 – Suspension and Dissolution

1. Discore is authorized to suspend the fulfillment of obligations or to dissolve the Agreement if the Client fails to fulfill their (payment) obligations under the Agreement, or fails to do so completely.

2. Furthermore, Discore is authorized to dissolve the existing Agreement between it and the Client, insofar as it has not yet been executed, without judicial intervention, if the Client fails to timely or properly fulfill the obligations arising from any Agreement concluded with Discore.

3. Moreover, Discore is authorized to dissolve the Agreement (or have it dissolved) without prior notice of default if circumstances arise that are such that fulfillment of the Agreement is impossible or can no longer be reasonably expected, or if other circumstances arise that are such that unaltered continuation of the Agreement cannot reasonably be expected.

4. If the Agreement is dissolved, Discore's claims against the Client are immediately due and payable. When Discore suspends the fulfillment of obligations, it retains its claims under the law and the Agreement.

5. Discore always reserves the right to claim damages.

Article 18 – Limitation of Liability

1. If the execution of the Agreement by Discore leads to liability of Discore towards the Client or third parties, that liability is limited to the costs charged by Discore in connection with the Agreement, unless the damage arose due to intent or gross negligence. Discore's liability is in any case limited to the maximum damage amount paid out by the insurance company per event per year.

2. Discore is not liable for consequential damage, indirect damage, loss of profit and/or suffered loss, missed savings and damage as a result of the use of the delivered Products is excluded. For Consumers, a limitation applies in accordance with what is permitted under Article 7:24 paragraph 2 of the Dutch Civil Code.

3. Discore is not liable for and/or obliged to repair damage caused by the use of the Product. Discore provides strict maintenance and usage instructions that must be observed by the Client. All damage to Products as a result of wearing and using is expressly excluded from liability (this includes traces of use, usage damage, fall damage, light and water damage, theft, loss, etc.).

4. Discore is not liable for damage that is or may be the result of any action or omission based on (incomplete and/or incorrect) information on the website(s) or linked websites.

5. Discore is not responsible for errors and/or irregularities in the functionality of the website and is not liable for malfunctions or the unavailability of the website for any reason whatsoever.

6. Discore does not guarantee the correct and complete transmission of the content of emails sent by/on behalf of Discore, nor their timely receipt.

7. All claims of the Client due to shortcomings on the part of Discore expire if they are not reported in writing and with reasons to Discore within one year after the Client was aware or could reasonably have been aware of the facts on which they base their claims. All claims of the Client expire in any case one year after the termination of the Agreement.

Article 19 – Force Majeure

1. Discore is not liable if, as a result of a force majeure situation, it cannot fulfill its obligations under the Agreement, nor can it be held to fulfill any obligation if it is hindered from doing so due to a circumstance that is not attributable to its fault and neither under the law, legal act, or generally accepted views is for its account.

2. Force majeure in any case includes, but is not limited to, what is understood in law and jurisprudence, (i) force majeure of Discore's suppliers, (ii) inadequate fulfillment of obligations by suppliers prescribed or recommended by the Client to Discore, (iii) defectiveness of goods, equipment, software, or materials from third parties, (iv) government measures, (v) power failure, (vi) failure of internet, data network, and telecommunications facilities (for example due to: cybercrime and hacking), (vii) natural disasters, (viii) war and terrorist attacks, (ix) general transport problems, (x) strikes in Discore's company, and (xi) other situations which, in Discore's opinion, fall outside its sphere of influence that temporarily or permanently prevent the fulfillment of its obligations.

3. Discore has the right to invoke force majeure if the circumstance preventing (further) performance occurs after Discore should have fulfilled its obligation.

4. During the period that the force majeure continues, the parties may suspend the obligations under the Agreement. If this period lasts longer than two months, each party is entitled to dissolve the Agreement, without any obligation to compensate the other party for damages.

5. To the extent that Discore has already partially fulfilled its obligations under the Agreement at the time of the occurrence of force majeure, or will be able to fulfill them, and independent value can be attributed to the fulfilled or to be fulfilled part, Discore is entitled to invoice the already fulfilled or to be fulfilled part separately. The Client is obliged to pay this invoice as if it were a separate Agreement.

Article 20 – Transfer of Risk

The risk of loss or damage to the Products that are the subject of the Agreement transfers to the Client, being a business, at the moment the goods leave Discore's warehouse. For Consumers, the aforementioned risk transfers to the Client when the Products have been delivered into the Client's control. This is the case if the Products have been delivered to the Client's delivery address.

Article 21 – Intellectual Property Rights

1. All intellectual property rights and copyrights of Discore rest exclusively with Discore and are not transferred to the Client.

2. The Client is prohibited from disclosing and/or reproducing, modifying, or making available to third parties any documents on which Discore's intellectual property rights and copyrights rest, without Discore's express prior written consent. If the Client wishes to make changes to goods supplied by Discore, Discore must explicitly approve the proposed changes.

3. The Client is prohibited from using the Products on which Discore's intellectual property rights rest in any way other than as agreed in the Agreement.

Article 22 – Privacy, Data Processing and Security

1. Discore handles the (personal) data of the Client and visitors to the website(s) with care. If requested, Discore will inform the data subject about this.

2. If Discore is required to provide information security under the Agreement, this security will comply with the agreed specifications and a security level that is not unreasonable given the state of the art, the sensitivity of the data, and the associated costs.

Article 23 – Complaints

1. If the Client is not satisfied with Discore's Products and/or has complaints about the (execution of the) Agreement, the Client is obliged to report these complaints as soon as possible, but no later than within 14 calendar days after the relevant event that led to the complaint. Complaints can be reported in writing with the subject "Complaint".

2. The complaint must be sufficiently substantiated and/or explained by the Client for Discore to be able to process the complaint.

3. Discore will respond to the complaint as soon as possible, but no later than within 14 calendar days after receipt of the complaint.

4. Parties will try to reach a solution together.

Article 24 – Applicable Law

1. Dutch law applies to every Agreement between Discore and the Client. The applicability of the (CISG) Vienna Sales Convention is expressly excluded.

2. In case of interpretation of the content and scope of these general terms and conditions, the Dutch text thereof shall always be decisive. Discore has the right to unilaterally amend these general terms and conditions.

3. All disputes arising from or in connection with the Agreement between Discore and the Client shall be settled by the competent court of the Oost-Brabant district court, unless provisions of mandatory law designate another competent court.

Den Bosch, November 6, 2025.